Terms of service
OVERVIEW
Welcome to AIVO. The terms “we,” “us,” and “our” refer to AIVO. AIVO operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. AIVO is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services.
Please read these Terms carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained consent for any minor dependents to use the Services under your supervision.
To use the Services, you may be required to provide information such as your email address, billing, payment, and shipping details. You represent that all information you provide is accurate, current, and complete, and that you have the legal right to provide it.
You are responsible for maintaining the security of your account credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products in our online store. However, product appearance, including color, may vary depending on your device and display settings.
We do not warrant that product appearance or quality will meet your expectations or match how it appears on your screen.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities offered on a case-by-case basis.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. AIVO reserves the right to accept or decline any order at our discretion. An order is not accepted until payment has been processed and confirmation has been issued.
Please review your order carefully before submitting. Once accepted, we may be unable to accommodate cancellation requests.
Purchases are subject to our Refund Policy. You represent that all purchases are for personal or household use and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged will be the price in effect at the time the order is placed.
Prices do not include taxes, shipping, or other charges unless stated otherwise. Promotions may be governed by separate terms.
You agree to provide accurate and up-to-date payment and account information and authorize us to charge your selected payment method for your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. AIVO is not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss and title pass to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including trademarks, logos, text, images, videos, graphics, and design elements, is owned by AIVO or its licensors and is protected by applicable intellectual property laws.
The Services are provided for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any part of the Services without prior written consent.
“AIVO” and related branding are trademarks of AIVO. Shopify and all other third-party trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not control or monitor these tools and are not responsible for their performance or availability.
Use of optional tools is at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for their content, accuracy, or practices. Accessing third-party sites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
AIVO is powered by Shopify, but all sales are made directly with AIVO. Shopify is not responsible for any aspect of transactions between you and AIVO.
You expressly release Shopify and its affiliates from any claims related to your purchase or use of the Services.
SECTION 10 – PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to these policies.
SECTION 11 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant AIVO a perpetual, royalty-free, worldwide license to use such content for any lawful purpose, including marketing and service improvement.
You represent that you own or have the right to submit the feedback and that it does not violate any laws or third-party rights.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to update or cancel orders if information is incorrect at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. Prohibited uses include unlawful activity, intellectual property infringement, harassment, false information, spamming, scraping, or attempting to compromise security.
We reserve the right to suspend or terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available.” We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, AIVO and its partners shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless AIVO, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and AIVO and supersede any prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which AIVO is headquartered, without regard to conflict of law principles.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
AIVO
📩 support@goaivo.com